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Need help? Contact Us

Text: 1-727-369-4401 | Call: 1-877-250-9215 | Email Us

If you have a question or need any assistance with, please fill out the form below. Our trained Customer Care team is available to help you. You will be contacted by a member of our team within 1-2 business days. You may also visit our online self-service FAQs tool or contact us directly.

You can now text us for the quickest response. Text support is available Monday-Friday between 7:30 am - 7:30 pm EST at 1-727-369-4401. You can text, directly from your cell phone for help with anything except order placement. For order placement, you can log in at

Need to speak with us directly? We are available Monday-Friday between 7:30 am - 8:30 pm EST at 1-877-250-9215. Please note, we are closed on all major holidays.

If you message us after hours or over the weekend, we will respond to you once we return to work the next business day. We answer messages on a first-in, first-out basis.

Note: Please do not include any credit card information on this form.

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At SalonCentric, we care about your privacy. If you have questions or concerns about how we use your information, you may review our U.S. Privacy Policy. Non-US consumers should visit the country website serving their region.