Contact Us



For initiating an issue and submitting a ticket please fill out a form. Our trained Customer Care team is available to help you. You will be contacted by a member of our team within 1-2 business days.

You may also visit our online Self-Service Tool or contact us directly.

For U.S. Consumers Only


At SalonCentric, we care about your privacy. If you have questions or concerns about how we use your information, you may review our U.S. Privacy Policy. Non-US consumers should visit the country website serving their region.



Need to speak with us directly? We are available Monday-Friday between 8:00 am-8:00 pm EST at 1-877-250-9215. Please note, we are closed on all major holidays.

You may also reach us by email by filling out our online form.

If you message us after hours or over the weekend, we will respond to you once we return to work the next business day. We answer messages on a first-in, first-out basis.