What is Auto Replenish at SalonCentric?
Auto Replenish is the most convenient way for you to get the products you want delivered to you on a regular schedule. We automatically send your favorite products based upon your chosen frequency. The service is easy to use and customizable, so you can make changes online whenever you need to. Just tell us how often you want your products, and we'll take it from there. Plus, you'll receive free shipping on every Auto Replenish order once enrolled!
You have complete control over your Auto Replenish orders: You can change your delivery frequency, next order date or quantity preference at any time by visiting 'My Auto Replenish' located within your account. Changes to orders can be made up to 24 hours before the next scheduled shipment date and you can cancel your order at any time. Your subscription will continue until you cancel or the product is no longer available. A recurring charge in the amount of the product selected for auto replenish will be automatically charged to your credit card for each shipment on the schedule you requested when you selected the product. There is no minimum term of the subscription and no minimum purchase obligations.
How do I join Auto Replenish?
Joining Auto Replenish is easy! You can do it while reviewing items in your shopping cart. To get started, add your desired item(s) to your cart. Then, simply select the Auto Replenish option for your desired product and choose your preferred shipment frequency. Proceed to checkout as usual and your enrollment will be complete!
What will happen after I join Auto Replenish?
After you join Auto Replenish, you will receive an email confirming your auto replenish order. This email will include a link to access the 'My Auto Replenish' section in your account where you can manage your future orders, auto replenish items, and account information.
We will place your auto replenish orders automatically based on your selected frequency, and you will only be billed on the day the order is shipped. We will send you an email reminder 10 days before each auto replenish order. You will also receive email notifications regarding other important information related to your Auto Replenish orders. These communications include, if your item is discontinued or out of stock, if you cancel your replenishment, and confirmation when an order is placed successfully.
How do I make changes to my Auto Replenish order?
Once you've joined, Auto Replenish is easy to manage. You can change your next order date, skip an order, change your selected frequency, or opt out of the Auto Replenish program entirely by visiting the 'My Auto Replenish' section in your account. Please allow up to 24 hours for modifications or cancellations to be processed.
Change an order date:
To change your next order date, please visit the 'My Auto Replenish' section within your account and click the 'Change Date' button to the right of the next shipment date. Then select a new date for your order. This will change the order date for the entire auto replenish order.
Skip a delivery:
To skip an auto replenish order, please visit the 'My Auto Replenish' section within your account and click the 'Skip Order' button to the right of the upcoming order date to skip the entire order. All subsequent shipments will remain on the schedule you've selected.
Change shipment frequency:
To modify the delivery frequency for an auto replenish item, please visit the 'My Auto Replenish' section within your account. The current delivery frequency is displayed next to each replenishment item in a dropdown menu next to 'Every.' To change the delivery frequency for an individual item, simply click the frequency dropdown next to the item you would like to modify and select your new desired frequency.
Send an order now:
Need it faster? To send an auto replenish order sooner than your scheduled date, please visit the 'My Auto Replenish' section within your account and click the 'Send Now' button to the right of the upcoming order date. Your item(s) will be sent now, and all subsequent orders will remain on the schedule you've selected.
Cancel or Pause Auto Replenish item:
To cancel an auto replenish item, please visit the 'My Auto Replenish' section within your account and click the 'Cancel Subscription' link to the right of the item you wish to cancel. You'll be prompted to confirm this action and indicate your reason for canceling. Once you've selected a cancel reason and clicked the 'Cancel Subscription' button, your replenishment will be canceled, and no future orders will be placed. You will receive an email notification confirming this action. Please allow up to 24 hours for any modifications or cancellations to be processed.
To pause an auto replenish item, please visit the 'My Auto Replenish' section within your account and click the 'Pause Subscription' link to the right of the item you wish to pause. You'll be prompted to select a shipment resume date. Once you've selected the date and clicked the 'Confirm' button, your replenishment will be paused for one shipment.
How do I make changes to my Auto Replenish account information?
To review or modify your Auto Replenish account information, visit 'My Auto Replenish' located within your account.
To change your shipping address for an order, click the 'Change shipping' link located directly below the current shipping information. Select a previous shipping address from the dropdown menu or create a new one to add to your account. This address will apply to all future orders unless otherwise noted.
To change your billing address for an order, click the 'Change billing' link located directly below the current billing information. This will open a new page where you can add new payment information. This billing information will apply to all future orders.
Please remember to verify that your updated information was saved successfully. We kindly ask that you allow up to 24 hours for modifications or cancellations to be processed.
How do I view my future deliveries?
Your next scheduled order will be listed in the 'My Auto Replenish' section of 'My Account.'
How do I combine items to be in the same order?
Auto replenish items that have the same order date, shipping address, billing address and payment method will ship as one order. If you have more than one Auto Replenish item and want the items to ship in the same order, simply visit the 'My Auto Replenish' section of your account and change the next order dates to be the same. Also, confirm the orders are going to the same shipping address and have the same billing address and payment method.
What types of payment are accepted for Auto Replenish at SalonCentric?
All Auto Replenish orders require a credit or debit card payment. Alternative payment forms, such as PayPal or Afterpay cannot be accepted at this time.
Auto Replenish Terms and Conditions
Auto Replenish items will ship automatically until you cancel. By placing this order, you are authorizing us to charge your card for future orders at the frequency and quantity you selected. The actual cost of each shipment may vary depending on the quantity and frequency chosen. For customer service, text 1-727-369-4401, call 1-877-250-9215 or email us . Please note, we are closed on all major holidays.