Contact Customer Care

For U.S. Consumers Only

At SalonCentric, we care about your privacy. If you have questions or concerns about how we use your information, you may review our U.S. Privacy Policy. Non-US consumers should visit the country website serving their region.

If you have a question or need any assistance with, please fill out the form below. Our trained Customer Care team is available to help you. You will be contacted by a member of our team within 1-2 business days. You may also visit our online self-service FAQs tool or contact us directly.

For your convenience, you can now text us! Text support is available Monday-Friday between 7:30 am - 7:30 pm EST at 1-727-369-4401. You can text, directly from your cell phone for help with anything except order placement. For order placement, you can log in at When texting, please provide specific information (account number, order number, case number, etc) and one of our reps will reply with a resolution! There is no limit to the amount you can text.

Need to speak with us directly? We are available Monday-Friday between 7:30 am - 8:30 pm EST at 1-877-250-9215. Please note, we are closed on all major holidays.

If you message us after hours or over the weekend, we will respond to you once we return to work the next business day. We answer messages on a first-in, first-out basis.

Note: Please do not include any credit card information on this form.

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