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PAYMENT OPTIONS

Credit Cards

All major credit and debit cards are accepted: Visa, MasterCard, Discover and American Express. Debit cards must have a Visa or MasterCard logo to be used on SalonCentric.com. At this time, SalonCentric.com does not accept gift cards as a payment option.

The payment amount is authorized and held by your financial institution at the time you place your order. Your account will be charged when your order ships. Your card will only be charged for the total amount of all products that actually ship. Any products that do not ship will not be charged to your card. Please note: Authorized and held amounts will not be available for other purchases. If an order is cancelled, the authorization hold will expire in accordance with the terms of your bank or financial institution.

During the checkout process, you can add credit card information and also save it for future purchases. Each time you shop on SalonCentric.com, you can choose to use your saved card or enter a new one. If you’d like to use the card for a single purchase, just choose not to save the card information.

How To Make SalonCentric Credit Card Payments

Online:

Log in to: Make or schedule payments up to 30 days in advance, set up automatic payments, review scheduled payments, Or click EasyPay tab to go straight to payment options.

Phone (Comenity):

Call 1-855-823-7001 (TDD/TTY: 1-888-819-1918)
Customer Care Hours: Monday-Friday 8:00am – 9:00pm, Saturday 8:00am – 9:00pm
Closed: Sunday, New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving & Christmas Day
Live Customer Care hours may vary on holidays. Access automated customer care 365 days a year, 24 hours a day, 7 days a week.
Note: Phone payments are free using the automated system. Same-day payments with a live agent will incur a pay-by-phone fee.

Mail:

Send payments to:
Comenity Capital Bank
PO Box 650971
Dallas, TX 75265-0971

PayPal

PayPal is an alternative form of online payment that enables you to pay through an account created with your email address. With a PayPal account, you can choose to make purchases with a debit card, credit card, bank account or PayPal account balance. Learn more about PayPal.

Afterpay

Installments by Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest. If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms, purchase payment agreement as well as Afterpay’s Privacy Policy which can be found here. If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.

PAYMENT ERRORS

Please make sure your billing address matches the information on file with your credit card company. If you experience a "tax error" at check-out, please edit your billing address on the payment screen so that your zip code is only 5 digits. Tip: the 4 extra digits in your zip code will be hidden since the zip code field only shows 5 digits on the site. Simply click on the zip code field and move your cursor to the right - you'll see the 4 digits to delete. If you continue to have difficulty with your credit card, our Customer Care team is available to help at 1-877-250-9215.

SECURITY

Credit card information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order. If you are uncomfortable entering your credit card information online, we will be pleased to accept your order by phone. Please contact Customer Care and a Representative will assist you.

For order placement, you can log in at saloncentric.com.

Need to speak with us directly? Monday-Friday 8AM – 8PM EST at 1-877-250-9215. Please note, we are closed on all major holidays.

You may also reach us by email by filling out our online form or visit your local SalonCentric store.

SALES TAX

All orders shipped from SalonCentric.com will be subject to sales tax, applicable in accordance with the tax code of the state and county where the order will be shipped.

RESALE/RETAIL TAX EXEMPTIONS

If you have a resale certificate / resale tax number on file with us, you will not be charged tax on retail items purchased for resale. You will see "estimated tax" at the time of check-out, but this will be updated to reflect the correct tax amount on your invoice and credit card.