For U.S. Consumers Only

At SalonCentric, we care about your privacy. If you have questions or concerns about how we use your information, you may review our U.S. Privacy Policy. Non-US consumers should visit the country website serving their region.

SalonCentric is dedicated to providing you with a superior level of customer service. To best serve you, detailed below are a variety of ways to reach us.

Have a question? For immediate answers, try our online self-service FAQs tool.

For your convenience, you can now text us! Text support is available Monday-Friday between 7:30 am - 7:30 pm EST at 1-727-369-4401. You can text, directly from your cell phone for help with anything except order placement. For order placement, you can log in at When texting, please provide specific information (account number, order number, case number, etc) and one of our reps will reply with a resolution! There is no limit to the amount you can text.

Need to speak with us directly? We are available Monday-Friday between 7:30 am - 8:30 pm EST at 1-877-250-9215. Please note, we are closed on all major holidays.

You may also reach us by email by filling out our online form.

If you message us after hours or over the weekend, we will respond to you once we return to work the next business day. We answer messages on a first-in, first-out basis.


Our Store Associates are happy to assist you. We have over 550 stores across the United States. Use the store locator to find the SalonCentric store nearest you. Find a store


Your SalonCentric Business Partner will be able to assist you with questions concerning your account. If you do not have a Business Partner already, you may ask for one to be assigned to your account.

Request a SalonCentric Business Partner