Online Exclusive purchases from third-party sellers made through SalonCentric must be returned directly to the third-party seller, and cannot be returned to SalonCentric stores. Customers can initiate an Online Exclusive purchase return in two ways on saloncentric.com:
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Help Center: Go to the 'Help Center' and initiate a new message. Select 'Issue with an Order' as the subject, choose the relevant order, and select 'Return' from the issue type
dropdown. Provide a reason for the return and click 'Submit.'
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My Orders: Locate the order in 'My Orders,' and click 'Help with Order.' Follow the same steps as above to select the issue type, provide a reason, and submit the return request.
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